Workers Compensation

Medical record review for workers' comp shouldn't take weeks

146,700 serious workers' compensation claims were filed in Australia in 2024. Every one requires extensive medical record review. MedExtract cuts turnaround from weeks to days — with full audit trails and Australian data sovereignty.

146,700 Serious workers' comp claims
in Australia (2024)
+34.5% Increase in serious claims
over the past decade
+161% Rise in mental health claims
over the past decade
15-20hr Typical paralegal time
per complex case review

Workers' comp record review is broken

Claim volumes are rising, mental health cases are surging, and the medical records keep getting longer and more complex.

Weeks of paralegal time per complex claim

Psychological injury claims involve multiple treating practitioners, lengthy treatment histories, and complex causation arguments. A single claim can generate thousands of pages of records spanning years.

$

$500-$3,000+ per case for manual review

Between paralegal time and outsourced BPO summarisation, the cost of manual review erodes claim margins. NSW workers' comp premiums have risen 8% annually for three consecutive years.

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Offshore processing creates privacy exposure

Many firms outsource record review to offshore BPO providers or use US-based AI tools. Both process sensitive health information outside Australian jurisdiction, creating Privacy Act exposure.

No defensible audit trail

Manual summaries don't link to source pages. There's no confidence scoring or provenance tracking. If a chronology is challenged in proceedings, there's no chain of evidence to defend it.

AI extraction built for WorkCover claims

MedExtract's pipeline is purpose-built for Australian workers' compensation workflows — from upload to court-ready output.

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Structured chronologies in 48-72 hours

Every clinical event, diagnosis, treatment, medication, and provider extracted into a date-ordered timeline. Hyperlinked to source pages in the original records.

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Australian clinical fluency

Understands AMA 4/5 impairment ratings, state-specific WorkCover assessment criteria, whole person impairment calculations, Medicare and PBS references, and Australian clinical terminology.

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100% Australian data sovereignty

All records processed and stored within Australia. Compliant with the Privacy Act 1988 and state Health Records Acts. No data leaves Australian infrastructure.

Court-defensible audit trail

Confidence scores per extraction, source page citations, model provenance logs, and flagged items requiring human review. Every output is verified by a qualified human before delivery.

Built for every Australian workers' compensation scheme

Each state has different legislation, assessment criteria, and reporting requirements. MedExtract handles them all.

NSW

icare / SIRA

Workers Compensation Act 1987 and Workplace Injury Management Act 1998. WPI assessments, section 66 claims, work capacity decisions.

VIC

WorkSafe Victoria

Workplace Injury Rehabilitation and Compensation Act 2013. Impairment benefit assessments, return to work planning, serious injury applications.

QLD

WorkCover Queensland

Workers' Compensation and Rehabilitation Act 2003. Permanent impairment assessments, common law claims, statutory claims.

SA

ReturnToWorkSA

Return to Work Act 2014. Whole person impairment assessments, seriously injured worker determinations, income support reviews.

WA

WorkCover WA

Workers' Compensation and Injury Management Act 1981. Impairment assessments, conciliation and arbitration, common law elections.

Federal

Comcare

Safety, Rehabilitation and Compensation Act 1988. Commonwealth employee claims, permanent impairment, incapacity payments.

Built for every role in the workers' comp ecosystem

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Insurers & Self-Insurers

Process claims at volume with consistent, auditable medical record review. Reduce cost per claim and accelerate decisions on liability, work capacity, and permanent impairment.

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Third-Party Administrators

Gallagher Bassett, EML, Employers Mutual — if you're managing thousands of claims per year, MedExtract scales with you. Consistent outputs, faster turnaround, lower cost per case.

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Workers' Comp Lawyers

Both plaintiff and respondent. Build stronger cases with complete, cited chronologies. Prepare for hearings faster. Identify gaps in treatment history before the other side does.

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IME & Assessment Firms

Lex Medicus, MLS, AssessmentHub, Beam — give your specialists structured records instead of raw document bundles. Faster assessments, better reports, more throughput.

Ready to see it on your workers' comp cases?

Run a structured pilot on 3-5 of your own cases. Full production outputs, 48-72 hour turnaround.

Start a Pilot
adam@medextract.com.au  ·  Melbourne, Australia